{"id":5154,"date":"2018-12-11T23:16:03","date_gmt":"2018-12-12T07:16:03","guid":{"rendered":"https:\/\/cheapsslsecurity.com\/blog\/?p=5154"},"modified":"2021-01-26T07:32:14","modified_gmt":"2021-01-26T15:32:14","slug":"ssl_error_rx_record_too_long","status":"publish","type":"post","link":"https:\/\/cheapsslsecurity.com\/blog\/ssl_error_rx_record_too_long\/","title":{"rendered":"SSL_Error_rx_record_too_long  &#8211; The Trouble Shooting Guide"},"content":{"rendered":"<h2>A step-by-step guide to fixing SSL_Error_rx_Record_too_long<\/h2>\n<p>If you\u2019re reading this article, it\u2019s likely that you have encountered the <strong>SSL_Error_rx_record_too_long<\/strong> message on <strong>Mozilla Firefox<\/strong> and want to fix it.<\/p>\n<p>In this article, we\u2019ll give you an overview of why you\u2019re facing the SSL_Error_rx_record_too_long message and how to fix it.<\/p>\n<h3>What is the SSL_Error_rx_record_too_long Error?<\/h3>\n<p><strong>SSL_Error_rx_record_too_long is an error that occurs exclusively on Mozilla Firefox<\/strong>. It\u2019s quite a common error and it happens due to issues with the SSL certificate. This error occurs when the port a client is connecting to is opened on the server but the SSL certificate is not properly configured.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-5162\" src=\"https:\/\/cheapsslsecurity.com\/blog\/wp-content\/uploads\/2018\/12\/rx-record-1.jpg\" alt=\"SSL_Error_rx_record_too_long - The Trouble Shooting Guide\" width=\"600\" height=\"339\" srcset=\"https:\/\/cheapsslsecurity.com\/blog\/wp-content\/uploads\/2018\/12\/rx-record-1.jpg 882w, https:\/\/cheapsslsecurity.com\/blog\/wp-content\/uploads\/2018\/12\/rx-record-1-300x169.jpg 300w, https:\/\/cheapsslsecurity.com\/blog\/wp-content\/uploads\/2018\/12\/rx-record-1-768x434.jpg 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>You can get further information about it through openssl:<\/p>\n<blockquote><p>openssl s_client -connect yourdomain.tld:*port*<\/p><\/blockquote>\n<p>In this case, you might receive the following output:<\/p>\n<blockquote><p>error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol:s23_clnt.c:766:<\/p><\/blockquote>\n<p>This indicates that a connection has been established but there\u2019s an absence of a configured certificate for the port. So the request is terminated.<\/p>\n<p>In the next section of the article, we\u2019ll show you how to troubleshoot the SSL_Error_rx_record_too_long problem.<\/p>\n<h3>How to fix error code ssl_error_rx_record_too_long?<\/h3>\n<p>The following are some solutions to the ssl_error_rx_record_too_long problem.<\/p>\n<h3>Solution 1: Connect using HTTP protocol<\/h3>\n<p>At the URL, replace the <strong>https:\/\/ with <\/strong>http<strong>:\/\/<\/strong> to try and bypass the security protocol. If this doesn\u2019t work, move on to the next solution.<\/p>\n<h3>Solution 2: Reset Firefox<\/h3>\n<p>Resetting Firefox to original settings will help get rid of any unwanted programs.<\/p>\n<ul>\n<li>Enter \u2018<strong>about<\/strong>:<strong>support<\/strong>&#8216; in the address bar.<\/li>\n<li>A troubleshooting window will open up. Click on <strong>Refresh<\/strong> Firefox and <strong>confirm<\/strong> it.<\/li>\n<li>If it still doesn\u2019t work, move on to the next solution.<\/li>\n<\/ul>\n<h3>Solution 3: Update Firefox<\/h3>\n<ul>\n<li>Go to Open <strong>Menu<\/strong> &gt; <strong>Help<\/strong> &gt; <strong>About<\/strong>.<\/li>\n<li>You\u2019ll be taken to a window that will reveal if your Firefox is up to date.<\/li>\n<li>If an update is available, click on \u2018<strong>Restart to update Firefox<\/strong>.\u2019<\/li>\n<li>Try loading the website once done. If it still doesn\u2019t work, move to the next solution.<\/li>\n<\/ul>\n<h3>Solution 4: Disable all Extensions<\/h3>\n<p>Some extensions are coded to always connect via the HTTPS protocol so they might interfere with your connection. Disabling them might fix the issue.<\/p>\n<ul>\n<li>Go to Open <strong>Menu<\/strong> &gt; <strong>Add-Ons.<\/strong><\/li>\n<li>Click on <strong>Disable beside all the extensions<\/strong>.<\/li>\n<li>Restart <strong>Firefox<\/strong> and try accessing the website again.<\/li>\n<\/ul>\n<h3>Solution 5: Use Safe Mode<\/h3>\n<ul>\n<li>Go to Open <strong>Menu<\/strong> &gt; <strong>Help<\/strong> &gt; <strong>Restart<\/strong> with Add-ons Disabled.<\/li>\n<li>In the following windows, select the \u2018<strong>Restart<\/strong>\u2019 and \u2018<strong>Start in Safe Mode<\/strong>\u2019 options.<\/li>\n<li>Reconnect to the intended website.<\/li>\n<\/ul>\n<h3>Solution 6: Buy a Reliable SSL Certificate<\/h3>\n<p>If none of these solutions work for you, it\u2019s possible that there\u2019s something wrong with the website\u2019s SSL certificate. If you\u2019re the webmaster, you can avoid this issue or fix it by buying a reliable and trustworthy SSL certificate.<\/p>\n<h3>Conclusion<\/h3>\n<p>I hope this article has helped you <strong>understand the SSL_Error_rx_record_too_long error<\/strong> and how to troubleshoot it.<\/p>\n<h3>Other Important Guides for SSL Certificate Error<\/h3>\n<ul>\n<li><a href=\"https:\/\/cheapsslsecurity.com\/blog\/err-connection-refused-error-fixing-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">ERR_CONNECTION_REFUSED in Chrome \u2013 Fixing Guide by SSLSecurity<\/a><\/li>\n<li><a href=\"https:\/\/cheapsslsecurity.com\/blog\/troubleshoot-secure-connection-failed-error-firefox\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshoot \u2018Secure Connection Failed\u2019 Error in Firefox<\/a><\/li>\n<li><a href=\"https:\/\/cheapsslsecurity.com\/blog\/your-connection-is-not-private-error-a-fixing-guide-for-all-devices\/\" target=\"_blank\" rel=\"noopener noreferrer\">Your Connection is not Private Error \u2013 A Fixing Guide for all devices<\/a><\/li>\n<li><a href=\"https:\/\/cheapsslsecurity.com\/blog\/apache-server-common-ssl-errors-and-troubleshooting-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">Apache Server: Common SSL Errors and Troubleshooting Guide<\/a><\/li>\n<li><a href=\"https:\/\/cheapsslsecurity.com\/blog\/mixed-content-error-how-to-disable-it-on-chrome\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is Mixed Content Error &amp; How to Disable it on Chrome<br \/>\n<\/a><\/li>\n<\/ul>\n<div class=\"graysection\">\n<h2>Buy Comodo SSL Certificates &#8211; Save 89%<\/h2>\n<p>Get Comodo SSL Certificates for as low as prices with unlimited server licenses, re-issuance, free trust seal, 99.99% browsers compatibility, and more. Buy now!<br \/>\n<a class=\"comparebtn\" href=\"https:\/\/cheapsslsecurity.com\/sslbrands\/comodo.html\">Shop for Comodo SSL Certificates at $5.45<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A step-by-step guide to fixing SSL_Error_rx_Record_too_long If you\u2019re reading this article, it\u2019s likely that you have encountered the SSL_Error_rx_record_too_long message on Mozilla Firefox and want to fix it. In this article, we\u2019ll give you an overview of why you\u2019re facing the SSL_Error_rx_record_too_long message and how to fix it. What is the SSL_Error_rx_record_too_long Error? SSL_Error_rx_record_too_long is<\/p>\n","protected":false},"author":8,"featured_media":5162,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-5154","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ssl-pki"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SSL_Error_rx_record_too_long - The Trouble Shooting Guide<\/title>\n<meta name=\"description\" content=\"A complete guide to fix an error &quot;SSL_Error_rx_record_too_long&quot; for Mozilla Firefox browser. 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